1. License, Subscription or Other Service Product License Warranty Policy:

• (1.1) The warranty period specified in the product description for each license, subscription or other service shall apply.
• (1.2) If any license, subscription or other service encounters a problem during the warranty period, D5 Digital support shall be contacted, and D5 Digital shall take effective measures within the warranty period.
• (1.3) In the case of physical products, the replacement warranty shall apply until the specified period.

2. Product Delivery Process:

• (2.1) As our services are digital, all our products are delivered via email.
• (2.2) Must be requested to provide correct e-mail to order. In case of incorrect e-mail, please contact us immediately, provided it is within the warranty period.
• (2.3) The product delivery time may be immediate or within 30 minutes in some cases. However, in adverse situations, it can take up to a maximum of 24 hours.

3. Process of providing warranty support:

• (3.1) If it is within the specified warranty period, D5 Digital will provide that support, meaning if it is a license, it will be replaced, and if it is a subscription, it will be resolved.
• (3.2) The buyer must install all software at their own risk, D5 Digital will not be obligated to provide support for any software installation or any issues with the buyer’s device.
• (3.3) If the buyer encounters a problem during the warranty period, support will be provided (remotely), meaning it is mandatory to have (TeamViewer) or (Anydesk) on the buyer’s device.
• (3.4) D5 Digital is not responsible for providing any support after the warranty period has expired.
• (3.5) D5 Digital is not responsible for providing support other than servicing the products sold.
• (3.6) No complaints or comments will be accepted without the details mentioned in the product.

4. Termination of Services: 

• (4.1) D5 Digital reserves the right to terminate or suspend the User’s service at any time without prior notice if any User violates the Service or the proper use of the Service.
• (4.2) In case of suspension of any service or service, the amount paid by the user will not be refunded.

• (5.1) No separate charges will be applicable for bKash Online Payment.
• (5.2) In case of using sslcommerz Payment gateway, their prescribed charges will be added which is 2.50%
• (5.3) In case of using Manual Payment, no charge will be applicable in case of bank payment, in case of mobile banking, their prescribed charges will be added, which are bkash-1.85%, Nagad-1.50%, Rocket-1.60%, Upay-1. 00%, Cellfin- 0%
• (5.4) In case of bank transfer (NPSB, RTGS, BEFTN) the product or service will be delivered after the money is deposited in our account.
• (5.5) In case of international payment, the customer must send a clear picture of the card through which the payment was made and a clear picture of the cardholder’s Voter ID / National ID / Driving License / Passport to our official emial / Facebook page / Live chat. (The first 6 digits and last 4 digits of the card number must be clearly viewable in the picture), otherwise the order will not be delivered. View Sample

D5 Digital is not an official seller of any organization, all products are unofficially purchased and resell to customers. D5 Digital reserves the right to change any information / terms at any time.

Including Page: Refund and Returns Policy , Order Cancellation Policy , Privacy Policy

You are going to order by accepting the terms and conditions, no allegation will be accepted without the conditions